You may have seen an offer to enroll when you received your order confirmation or spoke to one of our customer service representatives.
Be sure to include your order number or your complete name and address.Ĭarol Wright Perks program is our Premium Loyalty Program. You can also send us an email noting you'd like to cancel your order. You can contact Customer Service at 1-80 24 hours a day, 7 days a week. If you have already registered for an online profile, you can click here to access all of your personal information, or you can call our customer care specialists at 1-80.
HOW CAN I UPDATE OR CHANGE MY ADDRESS, EMAIL OR OTHER PERSONAL INFORMATION? We accept Visa, Mastercard, Discover and American Express. Please allow a minimum of 72 hours after receipt for processing.Ĭlick here to print merchandise return form If you no longer have your packing slip, just print and complete the merchandise return form below, and we will promptly refund your purchase with no questions asked. Simply follow the instructions on the back of the packing slip.
WHAT ARE YOUR SHIPPING RATES AND POLICIES?Ĭlick here to view all of our shipping rates and policies.Īll orders will come with an enclosed packing slip and a return shipping label. Please include your order number if your question relates to a previously placed order. We should get back to you within 24 hours depending on the research required to respond. Click here to send our customer service professionals a message. In-stock merchandise will be shipped between 1 to 3 business days.ĬAN I SEND YOU AN EMAIL? HOW LONG WILL IT TAKE TO RECEIVE A RESPONSE? Please allow up to an hour after placing your order for your order to be processed before checking its status. You may use either your order number and last name or simply sign in to your account to view your order. By clicking the Order Status link at the top of the page, you can easily check on the status of your order.